Locate Your Bike’s Serial Number
A bike frame number, also known as a serial number, is a unique identifier. E·Bycco each electric bike has a one of a kind serial number associated with it.
- The serial numbers are located on the head tube or on the bottom axis connecting the pedals.
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Please locate the serial number on your bike and write it down onpage 2 of this manual.
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Please check the below picture for reference.⬇️⬇️⬇️
To register your bike serial number, you can follow these steps:
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Keep your bike's serial number handy: The serial number is typically located on the frame of the bike. It is a unique identifier for your bike.
2. Contact your local police department: Many police departments offer bike registration programs. You can contact them to inquire about their registration process. They may have online forms or registration events where you can provide your bike's information, including the serial number.
3. Use online bike registration services: There are also online platforms and websites that allow you to register your bike's serial number. These services may provide additional features such as theft alerts and recovery assistance.
4. Keep a record of your bike's information: Make sure to keep a record of your bike's serial number, make, model, and any other identifying information. This will be useful in case your bike gets stolen and you need to report it to the authorities.
By registering your bike's serial number, you increase the chances of recovering your bike in case it is lost or stolen.
You do not need to register your bike with us to claim your one-year warranty. However, we highly recommend registering your eBike with an online database like Bike Index for added security. While Bike Index is not affiliated with EBycco, it’s a valuable tool to protect your bike and the wider eBike community.
Why Register Your eBike?
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Theft Prevention: Registration makes it harder for thieves to sell stolen bikes.
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Recovery Assistance: If your bike is lost or stolen, you can file a police report or identify it if it appears in a pawn shop or marketplace.
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Community Impact: Registering helps reduce bike theft and supports the eBike community.
How to Register on Bike Index
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Visit Bike Index.
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Create an account (or sign in if you already have one).
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Provide your bike’s details, including:
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Serial number (found on the head tube, bottom bracket, or shipment label)
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Bike type, model, manufacturer, color, and year.
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Save your login details for future access.
Transferring Ownership or Reporting Theft
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Transfer Ownership: If you sell your bike, you can easily transfer ownership for free on Bike Index.
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Report Theft: If your bike is lost or stolen, report it through Bike Index to alert the community and increase recovery chances.
Why Bike Index?
Bike Index is a trusted resource for bike shops, law enforcement, and buyers. It helps recover stolen bikes weekly and ensures used bikes are legitimately sold. Always check Bike Index before purchasing a used bike to avoid buying stolen property.
If you have any questions or need assistance, feel free to contact us!